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Website FAQ                        
 

Complete Outsourcing Guide (FAQs)

How much does a web site cost?

How do I get a web site design cost quote?

How long does it take to have a web site designed?

How does the web site design process work?

Where do I get information & graphics to put on my web site?

Once my site is completed, where will it be stored?

What if my web site needs regular maintenance or updating?

What is a domain name?

Should I have a domain name for my web address?

How much does it cost to have a domain name?

Do I need to use a "local" web site designer?

Animations, bells & whistles - they're cool...Aren't they?

What's more important - page loading time or looking good?

I've made my decision - I want a web site. Now what do I do?


How much does a web site cost?

There are quite a few factors that are going to affect the cost of your web site. For example, how many pages you are going to have, the amount of graphic work that is required, and don't forget the cost for your domain name (personal web site address) registration. In addition you will also need an ISP (Internet Service Provider) that will host your site and domain.

To view a basic outline of the fees we charge of our web site design fees, don't forget to visit our Design Prices page after you have read through our FAQ's. If you would like to obtain a web site design quote, please go to the next FAQ.

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How do I get a web site design cost quote?

If you already have a web site but want a "makeover" of your existing site, you will need to provide us with your url (web site address) and some details of what your goals and objectives are. Please note that we do not make enhancements or changes to pages created by other designers - we only build new sites from the ground up. We can take the written information from an existing web site to do so if applicable.

If you do not yet have a web site, and you believe that your web site will be more than 2-3 pages, we will generally ask you to forward a copy of all of the materials you plan to use (written content, photos, any specific graphics you plan to use, etc.) to us so that we may review them.

In either case, the more information you can provide us with the better we will be able to assist you. After reviewing your materials or current web site, we will provide you with a written quote and send it to you either by email or snail mail.

If you would like a web site design quote or if you are not sure what you would like to have done but have some questions, please email us by filling out our contact form.

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How long does it take to have a web site designed?

Your web site design time frame will be determined by 3 factors:
 - The size of your web site.
 - The amount of pages, graphics, scanning, complexity, etc. of your site.
 - Our current client design schedule.
Our next available date to start a project can change on a day-to-day basis. So, after you have gathered together all of your web site information and are ready to begin, we will give you an estimate of your design time schedule, maintenance.

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How does the web site design process work?

We have found that one of the most commonly asked questions from our future clients is, "How do I get from start to finish in the development of my web site?" It is for that reason that we decided to prepare a basic outline of the web design process.

Remember that developing an effective web site takes careful thought and planning. What you put into the planning stages will ultimately be reflected in the end product. Your future web site is your on-line advertisement and careful planning with the creation of great content will aid in the success of your web site.

Make note of any preferences (including likes and dislikes) you have about your future web site' style or layout. If you know of any web sites that display any of these preferences, make sure to provide them to us at the time we prepare a quote for you.

Create a list of categories for subject areas that you wish to cover in your web site.

Using the list of subject categories you created, gather together all the information and any specific photos, logos, etc. you that you would like to use. Remember that all content/information should be written exactly the way that you like it to appear on your web site. Please be aware that Your web designer does not write content for web sites. If you are planning to have a "Links" page, you will need to gather together any links that you think 
would be interesting to your visitors.

To receive a price quote you will need to send a copy of all your materials (written content, photos, etc.) to us via email, fax or snail mail. Please note that all price quotes are given based on you providing written content in electronic format via a Microsoft Word, WordPad or Note Pad file or files. You may also copy and paste the information into the body of an email and send it to us. If you have graphics and/or logos that are already in electronic format, they may be sent along as attachments. After we review your materials we will then prepare a price quote for your project and provide it to you via fax, email or snail mail.

After we have received confirmation that your quote is acceptable, we will send you a package with materials that you will need to fill out, sign and send back to us along with a deposit check in the amount of 50% of the quoted price. In addition, you will also need to send us any logos, photos, original artwork, etc., that need to be scanned.

After we receive your materials and deposit, we will schedule an approximate start date for your design process to begin.

When your web site is completed, we will upload your web site files to a temporary location on our server. At this point you will need to take some time and review your web site thoroughly. While you are reviewing your web site, you will need to make note of any changes, additions, corrections, etc. that you would like to make. Once you have compiled your entire list of changes, etc., you will need to send it to us via email.

Upon receiving your list, we will make all your requested changes to your web site. After they are completed we will load these changes up to the temporary directory we created on our server and notify you that they are completed.

It's time for the final review, so you may again review your web site and send us a list of any final adjustments you wish to make. After the final adjustments are done (if any) we are ready to move on to step number 10!

At this point, we will prepare your final invoice and send it to you. Upon our receipt of your final payment, we will then upload your web site to your ISP's server.

Should you decide to have Your Web Designer promote your site to search engines, directories, etc., we will begin to do so at this time.

Other items you will need to do:

Select an ISP (Internet Service Provider) and get your service set up with them.

Register your domain name (i.e.; yourwebdesigner.com). Your ISP will register your domain name for you if you ask them to do so.

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Where do I get information & graphics to put on my web site?

Making a successful site is synonymous with making it unique and original. It is for that reason, along with copyright infringement* issues, that you should develop your own written materials. In addition, you may also wish to supplement your materials by asking your company, organization, suppliers, and/or franchisers if they would allow you to incorporate some of their marketing and/or promotional information into your web site.

Many people think that anything on the web is "fair game" and may be copied. After spending time and money to develop materials, content, and graphics for a web site, would you like someone to come along and take them without asking and use them for their own benefit? Most likely you would not.

When you are gathering together your web site materials, it is more important to remember where you should not obtain your web site information and graphics from. You should never take or copy graphics, information or content from another person or company's web site without first receiving written permission from the owner of the materials. A very interesting article regarding the use of materials (photos, text, content, etc.) owned by other parties without obtaining the proper permissions can be found at RealtyTimes.com by clicking here.

So where do you get the information and graphics for your site? The answer is clear. Write the content yourself and/or only use information that you have written permission to use. This may not be the easiest way to put your web site information together, but it is the best. The end result will be an original web site that is uniquely you. As far as graphics are concerned, keep them unique by having Your Web Designer create original graphics and/or 
obtain the proper permissions to use company logos, and/or graphics.

Don't take the easy way out - be original - be unique - be successful!

For more information about how to prepare for your web site, please take a moment to visit the Web Site Preparation area of our web site after you read through our FAQ's.

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Once my site is completed, where will it be stored?

You will need to find an ISP (Internet Service Provider) or hosting company to store your web site. Your Web Designer does not currently host web sites (we will be doing so in the near future).

Shop around, but make sure you get a reliable service provider that is going to not only provide good service to you, but will provide good service to your web site visitors. In other words, you want to make sure that the ISP you choose is not bogged down because of inadequate equipment so when your future web site visitors are trying to access your site it does not load slowly or is difficult to get into.

The best way to find a good ISP is by word of mouth. Ask friends or family who they use and if they are satisfied with them. If you would like our recommendations, please feel free to send us an email.

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What if my web site needs regular maintenance or updating?

Most good web sites are continually updated with new information. You should expect that your web site will require maintenance. For example, when you own a car your investment doesn't stop there. You need to change the oil, fill it up with gas, rotate the tires, etc. It is for this reason that you should set aside a budget for your updating.

In the past, we provided some of our clients with templates so they could do their own updating. This did not work out at all. We spent hours and hours writing the instructions and then hours and hours walking our clients through the process via email. Still after much coaching, the web site pages they updated ended up in shambles and we had to go in and repair the damage. After all of that, most of them ended up having us do their updating or didn't update their sites at all. It has taken us years to learn the ins and outs of proper coding and it simply isn't something we can teach someone else to do in 5 easy lessons. In addition, we are experts at what we do and any manipulating of the coding that you paid us to carefully construct can compromise your web site structure, search engine readiness and ultimately end up costing you more of your hard earned money.

So, in closing, we do not provide templates for you to do your own updating. We do, however, keep our updating fees reasonable. In addition, we always try to complete any general maintenance type items that you may request in a timely fashion.

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What is a domain name?

A domain name is your own unique web site address. It can be anything that you want, so long as that unique web site address is available. For example, our domain name is yourwebdesigner.com.

Currently you see many domain names (web site addresses) that end in .com, .net, .gov and .org but there are many new domain name suffixes that are in the works for the future such as:

.biz for businesses
.name for individuals
.pro for professionals
.museum for museums
.coop for business cooperatives
.areo for the aviation industry

Two letter domains such as .ca, .jp, .de, .cc, .tv and many more are country code top level domains. The domains correspond to a specific geographic location, territory or country. Rules for their use vary greatly and some may only be used by citizens of the respective country etc.

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Should I have a domain name for my web address?

We highly recommend that you get a domain name. Without a domain name, your web site address will be connected to someone else's domain name which leaves you with very little control and may create problems for you down the road.

Starting off with your own domain name is the best choice rather than beginning without one. Changing your web site address at a later date can be a costly and time consuming project. This includes re-promoting your site on-line and off-line, reprinting your business cards/promotional materials, and much more.

Another important point is the fact that a domain name is easier for people to remember! Get your own domain name and avoid future disasters. It is well worth the money!

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How much does it cost to have a domain name?

The cost for a domain name varies depending on the company you select to register your domain name. There are many domain name registrars out there and they all have their own fee schedules and packages.

One example of costs we took from Netsol.com (Verisign) is for a ".com" domain name is $35. This is to reserve your domain name only - not including web hosting fees (a place to store your web site files so that others can view your web site online). This $35 fee would reserve your selection (if available) for one year although you can reserve your domain name for more than one year. When you sign up for your domain name or renew it for 
more than 1 year at a time, often you will receive a discount and pay less for each year.

Again, there are other options and packages available through this registrar as well as the many others out there. Remember, when you have an active web site you will not only be paying for the web site address (domain name) but also web hosting fees.

NOTE: Price(s) quoted here are subject to change without notice. Your Web Designer makes no guarantees or warranties in regards to prices or services offered by Verisign.

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Do I need to use a "local" web site designer?

We create web sites for clients who are local as well as out of state. We do not, however, create web sites in any other language than English which does prevent us from assisting those that would need language translation.

With the aid of email, it is possible to communicate effectively as well as efficiently across long distances. 99% of all of our communication with our clients is done via email. There are many advantages of communicating via email such as the fact that you as a client will have a written record of all of our communiqués. In addition, communicating via email also helps us keep our overhead down which results in us being able to charge web site design fees that are reasonable and competitive.

Not accustomed to using email to communicate? If you are going to have a web site, now is the time to become comfortable using email as a communication tool! Be aware of the fact that your future web site visitors will most likely want to contact you and/or communicate via email.

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Animations, bells & whistles - they're cool...Aren't they?

Some are cool, but when using animations and/or bells and whistles on your web site you should do so sparingly.

When you are trying to decide whether to add bells and whistles, etc. to your web site, consider the following...

Notice that most of the big search engines do not use bells and whistles. Why? Because they are reaching out to a broad audience that may be using older browsers, slow modems, and people without the plug-ins that some of the "cool" bells and whistles require. By keeping their pages simple, they are assured that their web site will be able to be viewed by anyone - no matter what browser, etc. that they have. So if the big guys/gals on the web don't use all that fancy stuff, should you? Well, you can, but be aware that a potential customer may come to your site, need your services and/or products, and can't see what you have to offer because they don't have the capability. In addition, these items may even crash their browser. You can pretty much count on them never coming back to your site if that happens.

In addition, these items can substantially increase the load time for your web site. Many people will click their way right out of your site because they don't want to wait. So when it comes to using all that "cool" stuff on your page - be cautious and use sparingly. Remember that people have come to your web site for information, not necessarily to see bouncing, waving, running, flashing things that take away from the content.

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What's more important - page loading time or looking good?

They are both important. Your web site is your on-line storefront. It should be attractive to visitors and project a professional, polished image for yourself and your company/organization. Having too many graphics, or slow loading graphics is unnecessary. If your page takes too long to load it doesn't matter how great that 100K graphic looks, many people won't wait and will leave your site before it has time to finish loading. The answer is to 
have a balance of attractive graphics, good layout, and reasonable load time.

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I've made my decision - I want a web site. Now what do I do?

If you are ready to receive a price quote for your web site design project or have any questions, simply Contact Your Web Designer.

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